Hi,
I have an Acer Predator PH317-52 machine with Kubuntu 18.04 installed.
Kernel version is 5.3.0-51-generic.
The problem is the speed of Ethernet, it is stuck at 100Mbps and should be 1Gbps.
The card in question, as stated by output of lspci, is:
Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
I am not sure if the card is RTL8111, RTL8168 or the RTL8411, this is very confusing. From googling it seems to be RTL8168.
I am certain that this card supports 1 Gbit and have also confirmed that all the other network gear is ok, I can get 1Gbit from Windows OS.
I have tried manually setting the value to 1000 Mbps from network manager, but it wouldn't connect at all when i did this.
I have also tried setting the autonegotiation on in network manager. I have tried both the steps below with ethtool too.
All the settings apply successfully but autonegotiation always sets speed to 100Mbps and setting it to 1Gbit always fails to connect.
I have tried installing the r8168-dkms package from apt-get but the results are the same (installation finished with no problems).
Here is the output of ethtool:
Code:
ethtool enp7s0f1
Settings for enp7s0f1
Supported ports: [ TP ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Supported pause frame use: Symmetric Receive-only
Supports auto-negotiation: Yes
Supported FEC modes: Not reported
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
1000baseT/Full
Advertised pause frame use: Symmetric Receive-only
Advertised auto-negotiation: Yes
Advertised FEC modes: Not reported
Link partner advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
Link partner advertised pause frame use: Symmetric
Link partner advertised auto-negotiation: Yes
Link partner advertised FEC modes: Not reported
Speed: 100Mb/s
Duplex: Full
Port: Twisted Pair
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
MDI-X: Unknown
Cannot get wake-on-lan settings: Operation not permitted
Current message level: 0x00000033 (51)
drv probe ifdown ifup
Link detected: yes
I don't know what to do next and I'm not even sure what the problem is.
I would be grateful for any advice on how to proceed.
Edit:
With an USB3.0 ethernet adapter i get full 1Gbit connection speed.